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ABA BankHead OfficeActive opening
ABA Bank

Payment Solutions Specialist

FintechPosted 2 w ago

Location

Head Office

Job Type

FULLTIME

Experience

1+ Years

Level

Entry Level

Work Mode

On-site

Industry

Fintech

Languages

Khmer, English, Chinese

Apply Now

About the role

  • Support the review of merchant requirements and provide basic product consultation prior to integration.
  • Closely work with the Payment Solutions Manager and cross-functional teams to ensure merchants receive accurate guidance, product recommendations, and a smooth onboarding experience.
  • Review merchant requirements and needs.
  • Analyze merchant use cases and recommend suitable BillZone solutions.
  • Support merchant onboarding and implementation activities.
  • Coordinate with technical teams regarding integration and operational requirements.
  • Assist merchants in understanding product flows and capabilities.
  • Support testing and validation activities when required.
  • Create and maintain BillZone product documentation.
  • Develop product FAQs, user guides, feature summaries, and release notes.
  • Prepare internal communication and training materials.
  • Maintain a centralized repository of product knowledge and documentation.
  • Prepare marketing briefs for BillZone campaigns.
  • Develop product messaging and value propositions.
  • Draft merchant communications, announcements, and promotional content.
  • Support marketing campaigns, events, and product launches.
  • Coordinate with Marketing and Design teams for campaign execution.
  • Coordinate with Development, Merchant Service, Marketing, and Product teams.
  • Track communication action items and project deliverables.
  • Gather stakeholder feedback and support continuous improvement initiatives.
  • Participate in planning, brainstorming, and product review sessions.
  • Perform other tasks as assigned.

Requirements

  • Bachelor’s degree in Marketing, Administration, Communications, IT, Media, or related field.
  • Minimum 1–3 years of experience in marketing coordination, product communication, digital product support, or related roles.
  • Experience in banking, fintech, payment solutions, or digital products is an advantage.
  • Strong written and verbal communication skills.
  • Content writing and presentation preparation.
  • Documentation and organizational skills.
  • Basic project coordination and stakeholder management.
  • Microsoft Office, Google space, Figma, Canva, or presentation tools proficiency.
  • Basic understanding of digital payment solutions, APIs, fintech products, or banking flows.
  • Understanding of marketing campaign processes and communication planning.
  • Familiarity with social media and digital marketing concepts is a plus.
  • Fluent in Khmer and English.
  • Chinese is an advantage.
  • Creative mindset with attention to detail.
  • Strong team and coordination skills.
  • Fast learner and adaptable to changing priorities.
  • Ability to simplify technical concepts into user-friendly communication.

Required Skills

Marketing CoordinationProduct CommunicationDigital Product SupportBankingFintechPayment SolutionsDigital ProductsWritten CommunicationVerbal CommunicationContent WritingPresentation PreparationDocumentationOrganizational SkillsProject CoordinationStakeholder ManagementMicrosoft OfficeGoogle WorkspaceFigmaCanvaPresentation Tools

About ABA Bank

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BillZone provides payment solutions and supports merchant onboarding and implementation activities.

Industry

Fintech

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