About the role
- Support the effective implementation of child and youth safeguarding across SOS Children’s Villages Cambodia programs, villages, and partner activities.
- The role focuses on prevention, staff and caregiver capacity building, safeguarding compliance, and support for incident management processes.
- The position works closely with program, HR, education, and village teams to ensure safeguarding policies, codes of conduct, and reporting mechanisms are understood and consistently applied.
- The Child Safeguarding Officer also supports training, risk assessments, documentation, and follow-up actions to strengthen a safe and protective environment for children and young people.
- ROLES AND RESPONSIBILITIES: Safeguarding Systems & Compliance Support the implementation of the SOS Child and Youth Safeguarding Policy, Code of Conduct, and related procedures across all locations.
- Ensure safeguarding policies are understood and applied by staff, caregivers, volunteers, interns, and partners.
- Conduct routine safeguarding compliance checks at village, program, and project levels.
- Support the integration of safeguarding into program design, SOPs, HR processes, and partnerships.
- Prevention & Capacity Building Plan and deliver safeguarding orientations and refresher trainings for staff, caregivers, youth, and partners.
- Support child-friendly and youth-friendly awareness activities on safety, rights, and reporting mechanisms.
- Contribute to the development or adaptation of safeguarding tools, IEC materials, and training resources suitable for Cambodia’s context.
- Support induction processes to ensure new staff and associates complete safeguarding requirements.
- Incident Management & Case Support Serve as a focal point to support safeguarding concerns reported at the program or village level.
- Support Incident Management Team (IMT) processes, including documentation, timelines, and follow-up actions.
- Ensure safeguarding cases are recorded accurately, confidentially, and in line with SOS standards.
- Coordinate with relevant internal teams and external services when referral or escalation is required, without leading investigations unless assigned.
- Risk Assessment & Mitigation Support safeguarding risk assessments for programs, facilities, events, and new initiatives.
- Work with program and operations teams to identify risks and develop practical mitigation measures.
- Monitor safeguarding risks related to staffing, volunteers, partners, and service delivery models.
- Monitoring, Reporting, & Learning Maintain safeguarding records, training trackers, and compliance documentation.
- Contribute to internal safeguarding reports for management, donors, and SOS International as required.
- Analyze trends, gaps, and recurring issues to inform prevention and system improvements.
- Support learning sessions and follow-up actions after incidents and audits.
- Coordination & External Engagement Coordinate closely with HR, Program, Education, and Village Management teams on safeguarding matters.
- Support engagement with government services, NGOs, and referral partners related to child protection.
- Participate in national safeguarding and child protection nets when relevant and approved.
- Reporting relationships: Internal Project Manager for day-to-day coordination, guidance, and follow-up on safeguarding actions within the village.
- Program Coordinators and Social Workers to integrate safeguarding into daily care, case management, and family strengthening activities.
- Caregivers, Youth Leaders, and House Parents to promote safe caregiving practices, awareness, and early identification of safeguarding concerns.
- Principal, Teachers, and Education Staff to ensure safeguarding standards are applied in learning environments and school-related activities.
- Village Administration and Operations Staff to address safeguarding risks related to facilities, transport, procurement, and events.
- Village Incident Management Team (IMT) Members to support reporting, documentation, and timely follow-up of safeguarding concerns at the village level.
- Children, Youth, and Youth Representatives to support child-friendly awareness, participation, and safe reporting mechanisms.
- External Commune and district authorities (including child protection and social affairs focal points) – for coordination, referral, and compliance when required.
Required Skills
Child and Youth SafeguardingPreventionCapacity BuildingSafeguarding ComplianceIncident ManagementPolicy ImplementationCode of Conduct ApplicationReporting MechanismsRisk AssessmentDocumentationFollow-up ActionsTraining DeliveryInterpersonal SkillsCommunicationCollaborationCoordinationProblem-SolvingAttention to DetailOrganizational SkillsAdaptability
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